NCI Remote Access Server

 

Attention –  All users of NCI's Remote Access Server are required to take the “Securing Remote Computers” portion of the Security Awareness Training available at http://irtsectraining.nih.gov . You must also electronically sign the User Certification Agreement that can be accessed at the end of the training. These requirements will be strictly enforced. Please note that you must have a NED ID in order to take this training. If you do not have a NED ID, contact your supervisor, project officer, or administrative officer to obtain one.

The NCI Remote Access Server provides access to your home (H:) and group (L:) drives, email, and various applications from remote locations, such as while on travel or working from home. First time users may be prompted to download and install plug-in software.
Click here to contact the NIH IT Service Desk or call (301-496-4357) if you require assistance or encounter problems.

The speed of your internet connection (dialup, high speed internet) will affect how well these resources work for you.

We make ongoing changes to this page to improve the remote access for the NCI community and we would appreciate any suggestions and / or feedback that you could provide us. Please email us at nciremoteaccess@mail.nih.gov.

The links below provide a "virtual PC desktop" with access to your home and group drive data (H: and L:) as well as many applications used at NCI. For example: Outlook, Word, Firefox, etc.


Windows - NCI Remote Access Server

Note: Depending on your machine's configuration, you may encounter a pop-up "File Download" window. PC users should choose "Save," and download the file to their machine's desktop. Double-click on the downloaded file to connect to the NCI RemoteApps service.


Macintosh* - NCI Remote Access Server * requires OS X 10.4.9 or higher

For older Macintosh clients (OS X 10.2.8 through 10.4.8), please download an older version of the client here

Note: You will be prompted to download and install the client software. After installing the client software, go to the folder named “NCI Remote Apps” in your Applications folder and launch either the full or half screen version of NCI Remote Apps.



NCI Remote Access Support Resources

For PC-based remote systems, additional software is available for supporting printers and NIH Smart Card based login. Please read the descriptions below before downloading and installing the software.


NIH Smart Card Support

RemoteApps supports the use of SmartCard Personal Identity Verification (PIV) cards to access this service from a Windows-based computer. PIV Card Login is required if you are accessing Personally Identifiable Information, Personal Health Information, or other sensitive data using RemoteApps.

To leverage the enhanced security that your NIH SmartCard provides, the Windows-based computer you use to access the NCI Remote Access Service must have both a supported smart card reader and the ActivIdentity smart card software installed.


If you are using Government Furnished Equipment (GFE) at home or from a telework site:

  • NCI Computer Services will install the necessary ActivClient software and configure the customer-provided smartcard reader.
      Note - Laptops equipped with an internal PIV smartcard reader typically do not require an additional USB reader.
  • NCI Computer Services will configure Outlook to use PIV certificates for secure email, publish certificates to the GAL and configure Outlook to use PIV certificates for digital signatures.
  • Contact the NIH IT Service Desk if your government furnished computer has not been setup for PIV.
If you are using Windows-based Personally Owned Equipment (POE) at home or on travel:
  • You are responsible for purchasing a supported USB smartcard reader and installing the free ActivIdentity client software.
      Note - Laptops equipped with an internal PIV smartcard reader typically do not require an additional USB reader.


Example of NIH Smart Card

NIH Smart Card Software

To download and install the ActivIdentity software, please click on the link to the right that is appropriate for your computer's operating system:

Note: Depending on your machine's configuration, you may encounter a pop-up "File Download" window. PC users should choose "Save," and download the file to their machine's desktop. Double-click on the downloaded file to install the ActivIdentity smart card software and accept all of the default choices.





NIH Smartcard software for Windows 2000, XP and 32-bit Windows Vista / Windows 7


NIH Smartcard software for 64-bit Windows Vista & 64-bit Windows 7


NIH Smart Card Supported Hardware

Please refer to the list below for supported USB devices one can purchase for use with personally owned equipment (POE):

SCM Microsystems SCR3310 USB Smart Card Reader:
http://www.amazon.com/SCM-Microsystems-SCR3310-card-Reader/dp/B001L6OVZM

SCM Microsystems SCR331 USB Common Access CAC Smart Card Reader:
http://www.amazon.com/SCM-SCR331-Compatible-Windows-Computers/dp/B002XJG71M

SGT111 DOD Military USB Common Access CAC Smart Card Reader:
http://www.amazon.com/SGT111-Military-Common-Access-Reader/dp/B003HI83WO

SGT118 Smart Badge CAC ID Holder & USB Smart Card Reader:
http://www.amazon.com/SGT118-Smart-Badge-Holder-Reader/dp/B003V8TFEA


Printing Support Software

If your printers are not available while accessing this service, your machine likely needs to have updated printer support software installed. Please click on the link to the right appropriate for your computer's operating system.

Note: Depending on your machine's configuration, you may encounter a pop-up "File Download" window. PC users should choose "Save," and download the file to their machine's desktop. Double-click on the downloaded file to install the printer support software and accept all of the default choices.





Printer software for Windows 2000, XP and 32-bit Windows Vista / Windows 7


Printer software for 64-bit Windows Vista, 64-bit Windows 7 and 64-bit Windows 8




If you require assistance or encounter problems, please click here to contact the NIH IT Service Desk or call (301) 496-4357.





Download Plugins:   Download Plugin Adobe Acrobat Reader   Download Plugin Adobe Flash Player   Download Plugin Microsoft Word Viewer   Download Plugin Microsoft Excel Viewer   Download Plugin Microsoft PowerPoint Viewer   Download Plugin Real Player   Download Plugin Windows Media Player   Download Plugin Quicktime Player   Download Plugin WinZip

***WARNING***

You are accessing a U.S. Government information system, which includes (1) this computer, (2) this computer network, (3) all computers connected to this network, and (4) all devices and storage media attached to this network or to a computer on this network. This information system is provided for U.S. Government-authorized use only. Unauthorized or improper use of this system may result in disciplinary action, as well as civil and criminal penalties.

By using this information system, you understand and consent to the following:

** You have no reasonable expectation of privacy regarding any communications or data transiting or stored on this information system. At any time, and for any lawful Government purpose, the government may monitor, intercept, and search and seize any communication or data transiting or stored on this information system.

** Any communication or data transiting or stored on this information system may be disclosed or used for any lawful Government purpose.